Ninewickets Privacy Policy — How Is Your Information Protected?

At the time of registration on ninewickets, your name, date of birth, mobile number, and preferred payment method information are collected. Information from a national identity card or other valid document may be requested for identity verification, which is done in compliance with applicable regulations in Bangladesh. Behavioral data such as the pages you visit and the games you participate in on the platform may be automatically logged. This information is used to improve your experience and ensure the security of the platform. We never ask for information beyond what you need and believe in the principle of minimum use of collected data.

All your personal information is stored on secured servers using industry-standard SSL encryption technology. Our data protection systems are regularly audited and updated to ensure protection against any new threats remains effective at all times. Your payment information is kept in a separately encrypted layer and is not accessible to any unnecessary staff or third parties. Firewalls and access control systems remain active at all times to prevent unauthorized access to data. In the event of a data breach, we will notify affected users as quickly as possible in accordance with the law and take necessary steps.

Ninewickets does not sell, rent, or exchange your personal information to any third party. However, minimal necessary information may be shared with trusted partner organizations for specific services such as payment processing or identity verification, and they are required to comply with our privacy standards. If we receive a lawful order from law enforcement agencies or courts in Bangladesh, we may cooperate and provide information as required by regulations. In any such case, only the minimum necessary information is provided, not all records. We ensure that all our partners follow the same standard of privacy policy.

Under applicable laws in Bangladesh, you have the right to view, correct, and request deletion of your own information. If you wish to update the information in your account, contact our support team and we will take action as quickly as possible. If you wish to limit the use of cookies and tracking technologies, you have the option to control that from your browser settings, though some services may become limited as a result. If you wish to opt out of marketing communications, let us know at any time and we will immediately honor that preference. For any complaints or requests regarding your information, contact us directly and we will endeavor to respond within 72 hours.